Crystal Gateway Marriott

Washington Reagan (DCA) Airport Parking

1700 Jefferson Davis Hwy
Arlington, VA 22202

Directions

Parking Lot Overview

Crystal Gateway Marriott DCA airport provides convenient safe and secure indoor garage self parking.

Shuttle service every 20 minutes on the hour from 5am until 11pm. It takes approx 15 minutes from the time the shuttle leaves parking lot until you arrive at the airport. Upon return shuttles pick up outside of the baggage claim at the airport near the shuttle sign.

Parking Options

  • Indoor Self Parking

Customer Reviews Summary

Convenience (9/10)

Most users found the service to be quick and efficient, noting that it greatly simplified the parking process.

Location (7/10)

The location of the parking facility was generally considered to be good, although some users mentioned difficulty in finding it.

Price (8/10)

Customers praised the pricing of the service, considering it to be reasonable and affordable.

Shuttle Service (6/10)

Some users experienced frustration with the wait times for the shuttle, suggesting that better communication or more frequent service would improve the experience.

Customer Service (9/10)

The majority of customers found the customer service to be helpful and courteous, with hotel staff and shuttle drivers receiving praise.

Facility (8/10)

Overall, customers were satisfied with the parking facility, although some mentioned difficulties in navigating within the lot.

Overall Experience (8/10)

Based on the reviews, the overall experience of the airport parking service was positive, with customers expressing satisfaction and a willingness to use the service again.

Reviews

  • "Everything is great; prices are good too."

    Sadat H. - Occoquan, VA

  • "No issues at all when parking there. Waited less then 5 minutes for the shuttle to the Airport. On the way back we chose to get a taxi rather then wait for the shuttle... All in all we will definitely park there again in the future."

    LCinVA - Sterling, VA

  • "The wait for the shuttle would have been less frustrating had there been a way to know when to expect the next shuttle."

    Sarah T. - Lima, OH

  • "I have used this service many times and find it to be the very best."

    Matthew K. - Falls Church, VA

  • "We will definitely be parking here again and using this website to book it but a few tips for you all. The shuttle runs every thirty minutes or more so just grab a Uber or cab if you don't want to wait. The airport is just across the road so it's cheap. You get picked up at the airport where signs show all hotel shuttles stop there are two areas on the far sides of the main terminal area. Also when you arrive back at the hotel to pick up your car and leave stop at the valet desk with your reservation. Explain that you need assistance leaving and they will give you a special ticket to put in the machine to let you out. Don't do what we did and try to either scan the barcode on the reservation printout or put your parking ticket provided upon entry into the machine you'll be stuck. Apart from that super easy."

    Sara C Van Gorder - DC

  • "Again a little hard to find/get to for first-timers. Shuttle drivers confused as to which Marriot we actually were parked at. Overall a good experience worth repeating."

    Michael G. - Silver Spring, MD

  • "Excellent price, simple process. Hotel staff were very helpful. Shuttle was prompt and driver courteous Would definitely do again."

    Steve M. - Clifton, VA

  • "I look forward to parking here in the future."

    Steven B. - Columbia, MD

  • "The parking attendant wanted to charge me more because I was exiting the facility earlier than the end time on the reservation. Other than that the parking experience was great."

    Brion M. - Montclair, VA

  • "Didnt know the shuttle would stop at two other hotels on its way to the airport. That was disconcerting."

  • "We have parked at the Crystal Gateway Marriott in the past, and likely will do it again. I generally end up dropping my husband off at the airport with the bags at around 5am, dropping the car off, and then taking a taxi to the airport ("

    Bonnie G. - Springfield, VA

More Crystal Gateway Marriott Reviews

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