Holiday Inn Airport Parking
- Free shuttle every 30 min
- 2033 Penrose Avenue, Philadelphia, PA 19145 · Directions
Parking Lot Overview
Holiday Inn Philadelphia offers PHL Airport parking service. The hotel and parking lot are located just 4 miles away from Philadelphia International Airport (PHL). Complimentary shuttle runs every 30 minutes, 24 hours a day. The shuttle is provided to all customers that park their car at this lot.
Parking Options
- Outdoor Self
Location
Customer Reviews Summary
Convenience
9/10Most users found the service to be quick and efficient, noting that it greatly simplified the parking process.
Price
8/10Customers were satisfied with the pricing, considering it to be reasonable and affordable.
Service Quality
7/10While some customers praised the excellent service and professional drivers, others had negative experiences with rude staff members and long wait times for shuttle pickups.
Security
8/10Although the parking lot location raised concerns for some customers, their cars were safely parked and returned undamaged, indicating a moderate level of security.
Pickup Efficiency
7/10While some customers experienced prompt pickups, others had to wait for an extended period of time, with shuttle arrivals occurring every 30 minutes.
Communication
9/10Most customers found the drivers to be friendly and engaging, making small talk and asking about their flights, while a few had negative experiences with inappropriate comments made by a specific shuttle driver.
Overall Experience
8/10The majority of customers had a positive parking experience, with quick and efficient service, reasonable pricing, and friendly drivers. However, some negative incidents with rude staff members and long wait times for shuttles slightly impacted the overall rating.
Reviews
★★★★★
"Our parking experience was awesome. We were picked up within 10 minutes of parking and taken to our exact terminal. When we landed, we were picked up at the airport within 10 minutes as well, right outside of our baggage claim. Both drivers made small talk, asking about our flights etc. I will definitely park here again."
★★★★★
"Excellent service and prompt pickups."
★★★★★
"The drivers (Jay? and Will) were excellent: courteous, professional and expert drivers who treated us with the highest dignity and respect. ðŸ‘"
★★★★
"Good service with very reasonable rate. Shuttle came within five minutes after I called."
★★★★★
"Excellent. I will use it again."
★★★★★
"The only drawback was the distance between the hotel and the airport."
★★★★
"Shuttle driver for pick up at airport is downright rude. He says very inappropriate things and berated multiple customers during the trip. It was very busy but that’s no excuse for treating customers like he does. I have had great experiences with other drivers here which is why my ratings are not lower, but this particular ride would have been one star across the board. The management needs to talk to this gentleman."
★★★★★
"We use Sonesta Miami Airport every time we fly out of MIA airport. The location is close to the airport, safe and clean. We were gone for 2 1/2 weeks, we will continue to use this location when needed. Our vehicle condition has always been as we left it, no issues."
★★
"I stood at the airport for over a hour called 3 times never got picked up n I had pay for a cab to get me to the hotel to pick up my car. Driver stated he couldn\'t find me I was standing outside of zone 4 as requested. All in all they never get my business again and I will be telling whoever asks me about my experience not to use them."
★★★★
"Wasn't sure what to expect. The lot seemed moderately secure but it is in the back of a hotel that has definitely seen better days. Maybe in the 60's it was a nice hotel, now you'd have to pay me to stay there. Anyway, when we got back our car was safe and sound so I don't know if that was just luck or whether they actually keep an eye on things. Probably more luck I'd guess."
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