Holiday Inn Airport Parking Reviews

Our parking experience was awesome. We were picked up within 10 minutes of parking and taken to our exact terminal. When we landed, we were picked up at the airport within 10 minutes as well, right outside of our baggage claim. Both drivers made small talk, asking about our flights etc. I will definitely park here again.

Excellent service and prompt pickups.

The drivers (Jay? and Will) were excellent: courteous, professional and expert drivers who treated us with the highest dignity and respect. 👍

Good service with very reasonable rate. Shuttle came within five minutes after I called.

Excellent. I will use it again.

The only drawback was the distance between the hotel and the airport.

Shuttle driver for pick up at airport is downright rude. He says very inappropriate things and berated multiple customers during the trip. It was very busy but that’s no excuse for treating customers like he does. I have had great experiences with other drivers here which is why my ratings are not lower, but this particular ride would have been one star across the board. The management needs to talk to this gentleman.

We use Sonesta Miami Airport every time we fly out of MIA airport. The location is close to the airport, safe and clean. We were gone for 2 1/2 weeks, we will continue to use this location when needed. Our vehicle condition has always been as we left it, no issues.

I stood at the airport for over a hour called 3 times never got picked up n I had pay for a cab to get me to the hotel to pick up my car. Driver stated he couldn\'t find me I was standing outside of zone 4 as requested. All in all they never get my business again and I will be telling whoever asks me about my experience not to use them.

Wasn't sure what to expect. The lot seemed moderately secure but it is in the back of a hotel that has definitely seen better days. Maybe in the 60's it was a nice hotel, now you'd have to pay me to stay there. Anyway, when we got back our car was safe and sound so I don't know if that was just luck or whether they actually keep an eye on things. Probably more luck I'd guess.