Memorial Airport Parking
Parking Lot Overview
Customer Reviews Summary
Most users found the service to be quick and efficient, noting that it greatly simplified the parking process.
The majority of customers praised the excellent service provided by the staff, who were courteous and helpful regardless of the time of day or night.
Customers found the parking facility easy to find and access from the highway, but some mentioned that it was a little hard to locate in the beginning.
Reservation Process (9/10)
Users appreciated the convenience of making reservations online and found the pricing to be reasonable. The personnel were courteous and prompt in answering phone calls and addressing any questions or concerns.
Wait Time (6/10)
While most customers had a positive experience, some mentioned longer wait times for pick up, which occasionally reached up to 30 minutes. A suggestion was made to add an additional van to improve the timing of the service.
Staff Courtesy (9/10)
Customers consistently praised the courteous and friendly nature of the staff members, who were helpful and accommodating throughout the parking experience.
Overall Experience (7.5/10)
Based on the reviews, the overall experience of using the airport parking service was rated as a 7 out of 10. While there were some minor issues such as longer wait times for pick up and occasional full vans, the convenience, excellent service, and reasonable pricing outweighed these concerns.
"Driver was very helpful."
Michael F Pikus
"Good experience. Staff was courteous and prompt. The location was great. Would definitely park there again."
Al Landers - Fort Myers, FL
"Everyone was very courteous. Quick service to the airport. Had a little wait on return, but everyone was courteous. Will definitely use this parking in the future."
Denise B. - Tampa
"Great location with fair rates and quick transportation both to and from TIA."
"Highly satisfied. Will use the service again."
Nissins - Tampa, FL
"Have used this service several times. Satisfied with everything except long wait time for pick up (sometimes up to 30 minutes), and occasionally the van is too full. Would suggest adding an additional van to improve timing of service."
"Just fine and basic. Not the happiest of employees. Waited for quite a while at airport after calling."
GK - Gainesvile
"Easy to find and get to and from. Always professional and nice people who work there."
"The facility was a little hard to find, but other than that experience was very good with no negative surprises."
David L. McG.
"I always park here--it's the best deal and typically pretty fast."
"We use memorial every time we fly out of Tampa and find it a very accommodating and pleasant expiereance. Everyone was very helpful and great, being I was in a wheelchair. Keep up the good work."
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