Dollar Airport Parking
Parking Lot Overview
Our parking lot is lighted and fenced. It gives the comfort of knowing you are parked in a safe area. We have prompt, free transportation to and from your airline - 24 hours a day, 365 days a year. Our convenient courtesy phones are located in all baggage areas. During the winter season, valet parked vehicles are cleared of snow and ice.
While Bradley Airport parking customers are tracking through the snow and ice, cleaning off their own vehicles and parking and outdoor booth, your car with Park, Shuttle & Fly will be cleared, while paying in a heated building.
Customer Reviews Summary
Most users found the service to be quick and efficient, noting that it greatly simplified the parking process.
Customer Service (7/10)
Some customers had negative experiences with the customer service, citing instances of rudeness and unhelpfulness.
Vehicle Condition (8/10)
A few customers reported finding damages on their vehicles upon return, but overall, most found their vehicles to be in good condition.
Snow Removal (9/10)
Customers appreciated that their cars were cleared of snow, making it easier for them to get on the road after their trips.
Billing Accuracy (6/10)
Some customers experienced issues with being charged twice for their visits, leading to dissatisfaction with the billing process.
Customers felt confident in the safety of their vehicles while parked at the facility, noting the peace of mind it provided.
Staff Friendliness (10/10)
The staff received high praise for their friendliness and helpfulness, with specific employees being commended for going above and beyond to assist customers.
Overall Experience (9.5/10)
The majority of customers had a positive overall experience, citing factors such as convenience, helpful staff, and reasonable prices.
"worked out great"
William B Worthley
"This is my third time using dollar parking and we love it. We never have any problems and the people are very kind and helpful very professional. We have a timeshare in Florida so we travel every year and we definitely will use dollar parking again. Very satisfied customer "
"I have used Dollar Parking the last 4 times I have flown. My mind is always at peace that I know my car is safe and when I share with people the fact that the price is reasonable and my car is waiting well heated and ready to go when I get off the bus. The friendly drivers and care with my luggage is a huge plus."
Norma A Wagner
"We checked in before they had shuttle drivers on duty .... The clerk on duty at 3:45 am was less than cordial... Throwing my paperwork across the counter. Upset we showed up prior to 4 am..."
"Great people to work with"
Dr Dianna Scherlin
"I was a bit skeptical at first, but chose this location based on previous reviews. The whole experience was excellent. Prompt service when I dropped off early morning and prompt pickup when I returned early morning. Will use again if needed."
"One older gentleman who is a bus driver is surly and needs to go back to Customer Service school. Otherwise it\'s is clean parking location, everything was as advertised."
NICHOLAS K. - Stratford, CT
"All was fine and speedy except that we got off at the wrong Dollar Lot for some reason. The driver must have asked all where we were going. And others said Dollar so we did too, not realizing there were 2 different Dollar lots. So we wasted 15 mins in line and rerouting to the smaller, correct one. Would still park at the same lot next time"
"At first I thought because I was unable to print my copy of the reservation with the cost that I would not be able to pay that price since it was a third party you signed up at, but when returning home the limo driver told me I did not have to stop in they had already charged my card and I could simply go. I thought that was odd (being my first time there) so I thought No I better go in and check what they charged me. Well when getting to my car, which as already started with the air conditioning running (nice touch) I found the receipt in the front seat for the charge so I didnot have to go in. It was great. I would definitely go there again. Only suggestion would be to have the bus driver mention the receipt is in the car and only if you had a question or something would you have to go into the office. It was a great experience."
"Found a knick on my car that was absolutely not there when I dropped it off. Sadly I had an obligation, and couldn't wait to fill out a report."
Kathryn L. C.
"We have parked here several times with unfailingly good service! This last time, our flight in was delayed until 1:30 AM, yet they were prompt and cheerful in picking us up and getting us to our car. Have no reason to even consider parking anywhere else!"
Steven O. S.
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