Hilton Orange County/Costa Mesa
Parking Lot Overview
Shuttle leaves every 30 minutes on the hour. Please, arrive 5-10 minutes prior to a shuttle departure to allow a safe room of time to park your car. See valet attendant upon your arrival, and tell him you are parking for the airport.
Customer Reviews Summary
Convenience (9/10)
Most users found the service to be quick and efficient, noting that it greatly simplified the parking process.
Facilities (8.5/10)
The parking facilities were clean and secure, providing a safe environment for vehicles.
Shuttle Service (7/10)
While most users appreciated the shuttle service, some wished for more frequent shuttle runs to minimize waiting time.
Price (8/10)
The pricing was considered reasonable and affordable by most users, providing good value for money.
Staff (9/10)
The staff members were friendly, helpful, and provided excellent customer service.
Location (6/10)
While the location was convenient for some users, others felt that it was a bit far from the airport and required longer travel time.
Security (9/10)
The parking lot was deemed secure by most users, providing peace of mind for leaving their vehicles.
Reservation Process (8/10)
Users found the reservation process to be easy and convenient, with the ability to make changes online without penalties.
Overall Experience (8/10)
Overall, customers had a positive experience with the airport parking service, considering it to be a reliable and convenient option.
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