Parking Club JAX
Parking Lot Overview
- Free Shuttle Service to & from airport
- Luggage assistance
- Complimentary Water or Refreshments
- USA Today Available for Early Customers
Customer Reviews Summary
Most users found the service to be quick and efficient, noting that it greatly simplified the parking process.
Many customers praised the promptness of the service, but a few mentioned experiencing minor delays.
Customer Service (7/10)
The majority of reviewers appreciated the friendly and helpful staff, although a few encountered a sarcastic driver which affected their experience.
Reservation Process (9/10)
Customers who made reservations found the process straightforward and had no issues receiving the quoted rate.
Many reviewers were satisfied with the parking rates, considering them to be competitive and reasonable.
Facility Condition (9/10)
Overall, customers were impressed with the cleanliness and maintenance of the parking facility.
Repeat Usage (9/10)
Many long-term customers expressed loyalty to the service, appreciating the consistent service, friendliness, and promptness.
Overall Experience (9/10)
The majority of customers had a great experience with the airport parking service, praising its convenience, timeliness, friendly staff, reservation process, reasonable rates, well-maintained facility, and repeat usage.
Reginald - Saint Augustine, FL
"We weren't aware that we had to call when we got back to the terminal. We called from our cell. Parking van arrived quickly. When we left, the driver was a bit sarcastic and we didn't need that attitude. I told my husband not to tip him... I think he did. I don't like attitudes in a business that is there to make you come back a second time."
Ann C. - Palm Coast, FL
"Great option for longer term parking at JAX airport."
Colin - PV Beach
"Keep your price!!! Great JAX parking rate."
Dennis J O. - St. Marys, GA
"I will use King parking again. I found everyone to be very helpful."
Pat H. - Orange Springs, FL
"Had a great parking experience at King parking at JAX and would use them again."
James S. - Palm Coast, FL
"The experience was great from the time I dropped my car off to the time I picked it back up. The only thing was, you need your reservation to confirm the amount balance due at the time of pick up, otherwise, you could be charged more. I had my information and there was no problem at all to receive the rate originally quoted. I would recommend them."
Faith H. - Jacksonville, FL
"This is the 3rd time I've used King Parking and every single time I have had the same great experience. It makes flying that much easier! Thanks and keep it up!"
Johanna - Ponte Vedra Beach, FL
"I had never used this facility before, but was very impressed with the service and response. Thanks for a great ending to a great trip."
"I thought for the additional fee of having my car under what management told me would be a covered area, it would be stored in a covered garage, not a carport. I think the area where they store the cars could have been a little nicer. It was dusty and rocky."
"We have been using Parking Club (King Parking) for over 4 years and always go back to them for consistent service, friendliness and promptness."
Robert W. - Saint Johns, FL
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