Crystal Gateway Marriott
- Free shuttle every 30 min
- 1700 Jefferson Davis Hwy, Arlington, VA 22202 · Directions
Parking Lot Overview
Crystal Gateway Marriott DCA airport provides convenient safe and secure indoor garage self parking.
Shuttle service every 20 minutes on the hour from 5am until 11pm. It takes approx 15 minutes from the time the shuttle leaves parking lot until you arrive at the airport. Upon return shuttles pick up outside of the baggage claim at the airport near the shuttle sign.
Parking Options
- Indoor Self Parking
Location
Customer Reviews Summary
Location
9/10Many reviewers highlighted the excellent location, being very close to the airport, making it extremely convenient for travelers.
Pricing
8/10Customers were generally pleased with the pricing, finding it reasonable and good value for the service provided.
Shuttle Service
7/10Mixed reviews on the shuttle service; while some found it prompt, others experienced long wait times and confusion about schedules.
Customer Service
8/10Most customers found the staff to be friendly and helpful, although a few had issues with specific attendants.
Signage
6/10Several users noted that the signage inside the parking facility could be improved to make navigation easier, especially for first-timers.
Ease of Use
7/10While many found the process straightforward, some encountered issues with exiting the facility and understanding the shuttle system.
Security
9/10Customers felt that the parking facility was secure and well-maintained, contributing to a sense of safety for their vehicles.
Overall Experience
8/10Overall, users had a positive experience with the airport parking service, appreciating its convenience, pricing, and security, despite some minor issues with shuttle service and signage.
Reviews
★★★★★
"Easy facility to use. Been using it for several years. Shuttle is always on time going to airport. Didn’t use it coming back as a cab is much faster."
★★★★★
"Convenient, safe, clean, and friendly staff members! Will definitely park here again!"
★★★★★
"No issues at all when parking there. Waited less then 5 minutes for the shuttle to the Airport. On the way back, we chose to get a taxi rather then wait for the shuttle... All in all, we will definitely park there again in the future."
★★★★★
"Overall a very nice experience..."
★★★★
"We parked here for a 12-day trip, and the price was good. The lot was easy to find, though the spots were a bit cramped for our Outback. We were a bit confused on where to go or who to talk to when leaving and returning, so I\'ll include that info below. Everyone we interacted with was helpful friendly. I\'d definitely consider parking here again if we fly from DCA. One correction: The listing says the shuttles run every 20 minutes. As of June 2023, it\'s every 30 minutes.\r\n\r\nAfter parking: Head through the hotel and out the main entrance. The shuttle will pick you up here.\r\n\r\nWhen returning: Show your voucher to the valet attendant outside of the main entrance. They\'ll give you a QR code to scan after you put your parking ticket into the machine."
★★★★★
"The wait for the shuttle would have been less frustrating had there been a way to know when to expect the next shuttle."
★★★★★
"I have used this service many times and find it to be the very best."
★★★★★
"We will definitely be parking here again and using this website to book it, but a few tips for you all. The shuttle runs every thirty minutes, or more, so just grab a Uber or cab if you don\'t want to wait. The airport is just across the road so it\'s cheap. You get picked up at the airport where signs show all hotel shuttles stop (there are two areas, on the far sides of the main terminal area). Also, when you arrive back at the hotel to pick up your car and leave, stop at the valet desk with your reservation. Explain that you need assistance leaving and they will give you a special ticket to put in the machine to let you out. Don\'t do what we did and try to either scan the barcode on the reservation printout or put your parking ticket (provided upon entry) into the machine, you\'ll be stuck. Apart from that, super easy."
★★★★
"Again a little hard to find/get to for first-timers. Shuttle drivers confused as to which Marriot we actually were parked at. Overall a good experience worth repeating."
★★★★
"Excellent price, simple process. Hotel staff were very helpful. Shuttle was prompt and driver courteous Would definitely do again."
Other Parking Lots at DCA
Sheraton Crystal City Renaissance Arlington Capital View Doubletree Crystal City Westin Crystal City DCA Airport Hilton Arlington Natl. Landing Garage
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