Crystal Gateway Marriott
Parking Lot Overview
Shuttle service every 20 minutes on the hour from 5am until 11pm. It takes approx 15 minutes from the time the shuttle leaves parking lot until you arrive at the airport. Upon return shuttles pick up outside of the baggage claim at the airport near the shuttle sign.
Customer Reviews Summary
Convenience (9/10)
Most users found the service to be quick and efficient, noting that it greatly simplified the parking process.
Location (7/10)
The location of the parking facility was generally considered to be good, although some users mentioned difficulty in finding it.
Price (8/10)
Customers praised the pricing of the service, considering it to be reasonable and affordable.
Shuttle Service (6/10)
Some users experienced frustration with the wait times for the shuttle, suggesting that better communication or more frequent service would improve the experience.
Customer Service (9/10)
The majority of customers found the customer service to be helpful and courteous, with hotel staff and shuttle drivers receiving praise.
Facility (8/10)
Overall, customers were satisfied with the parking facility, although some mentioned difficulties in navigating within the lot.
Overall Experience (8/10)
Based on the reviews, the overall experience of the airport parking service was positive, with customers expressing satisfaction and a willingness to use the service again.
Other Parking Lots at DCA
Crystal Gateway Marriott Renaissance Arlington Capital View Sheraton Crystal City Doubletree Crystal City
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