"They were very accommodating and I would use this location again."
Gary D Ellis - Washington, DC
"Recommended by a friend - now he's a better friend! Thanks - excellent service!"
David A. B.
"I paid for Valet parking, but when we arrived we had to park our own vehicle."
Clifton M Crosby
"Great location and relatively easy process. A few hiccups though. First, the receipt said it would be valet parking and I actually had to self park. This was not a huge deal, but I wish I had built in the extra time. The attendant also told me the shuttle would wait for me while I was self parking. However, after I parked, the shuttle was not there. I had to pay for a taxi to take me to the airport, as I was already running late from having to self park. Pick up was relatively easy, but had to present ticket and reservation receipt (after a week away) and then wait for someone to manually let me out of the gate."
Dave S. - Rockville, MD
"Shuttle driver did not even stop at the pickup location when I returned. He drove right by the stop, without even slowing. Had to wait for the next shuttle. The Valet on the day of pickup was extremely professional and friendly. A true professional in customer service."
"Although I am missing a hub cap for my car (i have no idea if it was taken off there or somewhere else), we had an excellent experience with you we will definitely be using you any tome we fly out of Reagan airport."
"First time user. Drove into garage and could not find valet parking despite driving 'round and 'round. Finanally left and was glad to note that I was not charged at the exit. Saw the valet (person) at the hotel entrance and then realized where to go. Would be nice for first time users to indicate where to find the valet."
Bruce H. - VA
"I use your service almost every week, so overall am very pleased. My one irritation is that on the way to the airport the drivers want to stop only at Terminal A and door 5 for Terminal B rather than driving the couple of hundred extra yards to door 9 - which they are supposed to do. If I ask, the driver will take me, but I shouldn't have to ask when 9 is a scheduled stop. Otherwise, great place to park."
LCT - DC
"My first experience using this parking service. Did not really understand just how to proceed and had a difficult time leaving off car. First, shuttle van was packed, had to wait for another. Nerve racking drop off but now that I understand procedures, would use again."
itscold - NOVA
"Staff is very helpful and courteous. The parking area is safe and lots of room. It is like valet parking, you hand in the key and the car was returned to the entrance circle. Hotel was not easy to find, because my GPS was five years old, and the address did not exist then. Shuttle time to get to the airport was 40 min, because two other stops. On return, shuttle only took 7 min, 1 stop, then Renaissance Hotel. I will park my Cadillac DTS here again!"
Alex W. - NYC
"I have parked at the Renaissance Arlington Capital View several times and find it convenient with good service for the required valet service."
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