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Renaissance Arlington Capital View

★★★★½ 4.5 / 5 · 92% recommend · 133 verified reviews

  • Free shuttle every 30 min
  • 2800 South Potomac Ave, Arlington, VA 22202 · Directions
Renaissance Arlington Capital View photo

Parking Lot Overview

Renaissance Arlington Capital View, operated by Ace Parking, offers secure indoor valet airport parking. Complimentary hotel shuttle to and from DCA airport runs every 20 minutes 5am to 11pm.

Airport parking available only through Renaissance valet service and with online reservation.

InstructionsUpon Arrival: Please check in with valet and present your reservation confirmation.
Upon Departure: Please present your claim ticket for your vehicle along with your confirmation to valet.

Airport parking is through Renaissance VALET ONLY. Self parking will be subject to regular rates.

Parking Options

  • Indoor Self Parking

Location

Customer Reviews Summary

Convenience

9/10

Most users found the service to be quick and efficient, noting that it greatly simplified the parking process.

Location

7/10

The location was generally convenient, but some users had difficulty finding it due to imprecise map links and navigation issues.

Service

8/10

Users appreciated the accommodating and professional service provided by the staff, with some exceptions for specific incidents.

Security

6/10

While many users felt that the parking area was safe, there were a few instances of missing items from parked cars, raising concerns about security.

Price

9/10

The price of the service was highly praised, with users finding it to be affordable and competitive compared to other parking options in the area.

Efficiency

7/10

While the overall experience was efficient for most users, there were a few hiccups such as miscommunication about valet parking and delayed shuttle services.

Customer Service

8/10

The staff provided excellent customer service, with friendly and helpful interactions reported by many users.

Overall Experience

8.5/10

Overall, users had a positive experience with the airport parking service, appreciating its convenience, affordability, and efficient process.

Reviews

★★★★★

"Recommended by a friend - now he's a better friend! Thanks - excellent service!"

David A. B.

★★

"I paid for Valet parking, but when we arrived we had to park our own vehicle."

Clifton M Crosby

★★★★★

"This was the first time I parked at Renaissance Arlington Capital View and the proximity to the airport is priceless. I apparently parked on the wrong floor because it wasn’t clear to me that there were certain levels for long term parking. The only other hitch was that with airline delays the shuttle had already quit running for the night. It was no issue to get a Lyft and staff at the hotel directed me to the parking garage through the hotel lobby. It’s a great bargain compared to the airport prices and I’ll be parking with you guys from now on."

Patty T — Boston, Va

★★★

"Great location and relatively easy process. A few hiccups though. First, the receipt said it would be valet parking and I actually had to self park. This was not a huge deal, but I wish I had built in the extra time. The attendant also told me the shuttle would wait for me while I was self parking. However, after I parked, the shuttle was not there. I had to pay for a taxi to take me to the airport, as I was already running late from having to self park. Pick up was relatively easy, but had to present ticket and reservation receipt (after a week away) and then wait for someone to manually let me out of the gate."

Dave S. — Rockville, MD

★★★★★

"This was very convenient. The only problem was finding the place! The map link was not precise and I was confused. Additionally, the Waze map took me to a completely wrong address. Finally we got there and were very pleased. There is no shuttle, but it really isn\'t necessary anyway."

Marc Kovacs

★★★★★

"They were very accommodating and I would use this location again."

Gary D Ellis — Washington, DC

★★★★★

"From start to finish, this was an easy process. Great location and safe parking. Helpful hotel personnel. Reliable shuttle service."

Jab — Richmond, Virginia

★★★★★

"Although I am missing a hub cap for my car (i have no idea if it was taken off there or somewhere else), we had an excellent experience with you we will definitely be using you any tome we fly out of Reagan airport."

Grace

★★★★

"First time user. Drove into garage and could not find valet parking despite driving 'round and 'round. Finanally left and was glad to note that I was not charged at the exit. Saw the valet (person) at the hotel entrance and then realized where to go. Would be nice for first time users to indicate where to find the valet."

Bruce H. — VA

★★★

"My first experience using this parking service. Did not really understand just how to proceed and had a difficult time leaving off car. First, shuttle van was packed, had to wait for another. Nerve racking drop off but now that I understand procedures, would use again."

itscold — NOVA

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