Customer Reviews Summary
Most users found the service to be quick and efficient, noting that it greatly simplified the parking process.
Although some users had difficulty finding the parking lot initially, most found it to be conveniently close to the airport.
Many customers were satisfied with the affordable rates offered by the parking service, especially in comparison to airport parking options.
Shuttle Service (9.5/10)
The shuttle service received high praise for its promptness and helpfulness, with many users experiencing minimal wait times.
While some users expressed concern about the open lot, others were pleasantly surprised by the security measures in place, noting that their vehicles were safe and undisturbed.
Customer Service (8/10)
The majority of customers were satisfied with the courteous and helpful staff, although there were a few instances of miscommunication or unhelpful interactions.
Overall Experience (9/10)
Overall, customers had a great experience with the airport parking service and would highly recommend it. The service was efficient, convenient, and offered reasonable prices.
"Very good overall experience! Would definitely use again!"
Anna K. - Southampton, PA
"Used this once before, and was shocked when I parked my car and the shuttle pulled right up. It was like they were waiting for me. Less than 5 mins. to the airport. Pick up from airport was about a 10 min. wait. Less time than when a friend picks me up. I liked it so much I'm using it again. Price was also awesome."
"This was my first time parking at this location. I reserved online and my total for nearly a week was $48 - that's like 1.5 days if you parking in P4 run by the airport. The shuttle driver when I dropped off explained how everything worked, picked me up at my car - even told me what aisle to go down to find a close spot, gave me a card to write down my car location. Leaving, I happened to see a shuttle right when I walked out (luckily for me, since it was raining). They dropped me off right at my car. They also have a loyalty card - I think after $100 you get a day free, which won't take much given I travel all the time. It is a bit challenging to find but my GPS found it, no problems."
Liz - Morristown, NJ
"I had never left my car parked at or near an airport. I did not know how convenient it is and how good the service. I totally recommend this airport facility. I will definitely be parking here every time I travel. Unless there is no parking spots available or I find better rates . . . I will use them again and again."
Jisella M. Villacis
"First time parking here and was very nervous about arriving on time for my flight. I found the lot easily and found a spot quickly. I also was impressed by the bus driver's attention and professionalism who drove to my car to pick me up and drive me to the terminal. Returning back also had a great experience because the bus was quick to arrive to take me back to my car. I also liked the fact that i was able to self park and take my keys."
Steven R. Valderrama - NY
"Better directions and signage would greatly help those parking at your facility for the first time. We had a tough time finding your location until we called the number listed on our reservation. Land marks would help like what facilities are located before your location."
"Excellent service. Driver picked us up quickly at our vehicle. On return, driver was there within 2 minutes of calling. I would definitely use again!"
"This is a nice facility easy access to airport and great rates!"
"Courteous, fast and safe. I will definitely use this place again."
Jessica Edwin - Staten Island, NY
"I was happy with the price and service to the Terminals. I was a little disconcerted at first because the name on the web-site and the name at the parking lot were different and I questioned whether I was in the right place, but it worked out well. I also wasn't sure how to redeem my reservation but the shuttle driver advised me. I'll park here again if it is still the cheapest for long-term parking."
DENNIS J O - Oak Ridge
"The only problem that we had, that we had to pay for an additional day of parking because we were less than an hour over our predicted time for leaving the lot. Part of the reason was that we were not picked up and had to call a second time."
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