"I have used Xpress Parking since it's inception, which is several years now. On this trip I experienced both the best and the worst experiences ever. The driver who transported us to the airport was absolutely the best ever. Since my wife and I were running late, he graciously dropped us off first even though he had to alter his normal route, just so we wouldn't miss our flight. My thanks to him.
The worst experience was on our return. At the checkout counter the young man working the register was surly, pompous, rude, condescending, and made vulgar remarks to his co-worker as I left the counter. I think he expected me to go immediately out the door after I had settled my bill so that I wouldn't hear what he said, however I had forgotten to pick up my glasses off the counter and I stopped suddenly and returned to get them and that's when I heard the vulgar remark he made about me. Needless to say I will not use Xpress Parking on my next trip. No one should have to deal with someone who has that attitude."
08/26/2018
Ray F S - The Villages, Florida
