Loews Chicago O'Hare
Parking Lot Overview
Customer Reviews Summary
Shuttle Service (9/10)
The shuttle service provided by the hotel staff was excellent, with customers praising their cheerfulness and professionalism.
Garage and Parking (7/10)
Customers found the hotel and parking garage to be nice, but some mentioned that the details provided were not clear and that the barcode provided for exiting did not work.
The parking service was highly convenient, as customers found it easy to park and the shuttle service had short waiting times.
Pickup Instructions (7/10)
Some customers faced issues with pickup instructions, as they were given conflicting information about where to be picked up. This caused delays and confusion.
Overall Experience (9/10)
Customers rated the overall experience with the airport parking service as excellent, with the only significant issue being the confusion with pickup instructions.
"Easily the best airport parking for O'Hare."
"Love Loews! Easy to park and the shuttle is never a long wait. Favorite parking spot for the O'Hare airport!"
"Nice hotel and parking garage. Details pretty vague though and barcode provided by front desk to scan to leave would not work. Seems like others have had this problem as well."
"All was excellent our only issue was when we were dropped off at the airport we had made a stop at the Hilton before he dropped us off and I asked if that is where we would be picked up. The driver said no and to call the hotel and to request a ride then they would pick us up 2 floors down from where he dropped us off which would be outside baggage claim. That is what we did but the gal who answered the call said we needed to walk across the street to the Hilton and get picked up at door 2. We came in on Southwest so our terminal was not walkable to the Hilton and we didnt know we had to take the train there until we asked several airport employees who seemed confused also. We got there but it took us about 45 extra before we got did. Pick up instructions should be printed somewhere. If we were told to get to the Hilton we could have figured it out sooner.Other than that everything was great!"
Barbara Hanrahan - Fulton Illinois
"Excellent shuttle service! Hotel staff was cheerful and professional."
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