WallyPark Premier Airport Parking
- Free shuttle every 10-20 min
- 9950 Lawrence Ave, Schiller Park, IL 60176 · Directions
Parking Lot Overview
WallyPark Premier Airport Parking O'Hare provides valet parking services and takes you from your car door to the airline terminal with a shuttle that runs every 5 minutes. Open 24/7 365 days a year, the lot offers waiting area, luggage assistance and more.
Location
Customer Reviews Summary
Convenience
9/10Most users found the service to be quick and efficient, noting that it greatly simplified the parking process.
Delivery
10/10Customers were impressed with the delivery of their cars, stating that they were hot and clean even on a snowy night.
Reservation Process
8/10Some users reported issues with the online reservation, such as different rates at checkout. However, the staff honored the online rate after being informed.
Location
10/10Customers appreciated the convenient location of the parking facility, noting that it was not far from the airport and just a short shuttle ride away.
Check-in Process
7/10While the check-in process was described as quick and easy, the check-out process had longer wait times due to insufficient valets. However, the affordable rates and location made customers willing to park here again.
Shuttle Service
6/10Customers expressed a desire for more frequent shuttle service, but praised the helpfulness and courtesy of the employees.
Customer Service
10/10The majority of customers had positive experiences with the exceptional customer service provided by the staff.
Overall Experience
9/10Overall, customers rated this parking service as the best and most reliable, expressing their intention to use it again.
Reviews
★
"I won't be parking here again... at least not unless you re-work the car pickup process. There was no communication from the clerk in the office. I guess you assume all your customers are repeat customers? I've used Blue Sky before. They're a little more money but well worth it. You have a shuttle bus that drops off several people... and yet you have one clerk working both the phone and the several people who just arrived to retrieve their cars. (And the manager comes in for a minute and does nothing to help. He doesn't even chat up the customers who are waiting... or ask if anyone has any questions. Get a clue!) So I show her my ticket and she says they will bring the car down. When the car shows up, the valet guy takes the keys back in to the clerk? And I have to go wait in line again? WTF And of course he doesn't leave the car running to warm up, even though it is 6 freaking degrees outside. Go try Blue Sky. See if you can tune up your processes."
★
"Worst crazy experience I've ever had. Upon arriving from travel no one would answer the phone and they would not pick me up. I took a taxi to WallyPark and found out nearly all employees did not come into work and the place was full of disgruntled customers that could not even get their keys or find their cars! Never seen anything like it. I finally got my keys and had to walk all over the lot unassisted until I found my truck. It was blocked in but thankfully I had 4 wheel drive and could find a way to maneuver out. I can't tell you how happy I was to escape that place. Cost me 2 hrs of wasted time and I had a 5 hr drive awaiting me to get home yet. I certainly will never ever set foot in this establishment again!"
★★★
"Location was good, not very far from the airport. Just a short shuttle ride. My check-in experience was quick and easy, but I cannot say that about the check-out. I had to wait 45 minutes for my car. There were not enough valets working to accommodate the amount of people that were there. The valets were getting frustrated with the back-up of people, and most of those who were waiting were getting very impatient. I would park here again because of the location and the cheap rate, but would go in expecting a longer wait to pick up my car."
★★★★★
"The customer service is exceptional and the pricelocation value is impressive."
★
"People on the fromt desk are rude, I WILL NOT RECOMMEND THIS EVER! The shuttle took forever even though I called them as soon as the plane landed."
★★★★★
"Everyone here was great!!! I will use this service eveytime I fly..."
★★★★★
"Best airport parking we've experienced at O'Hare. Best daily rates too! Glad Wally Park opened at O'Hare."
★★★★
"The only thing was left my golf vest in my van and when we came back it was gone someone took it out of my van. Other than that the experience was great."
★★★★★
"Good experience. Lowest price, wait time was okay from the international terminal. Driver on way there was excellent. Driver on way back didnt help me with my bags and I had a lot. Good overall experience though."
★★★★★
"We have tried several parking facilities around O'Hare, and this is the best one we've found."
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