1st Choice O'Hare Airport Parking
Parking Lot Overview
We have been in the travel industry for over 20 years, so we understand our customer needs and the importance of new technology. By emphasizing both, we can guarantee our customers 100% satisfaction.
- Outdoor Valet
- Indoor Heated Valet
Customer Reviews Summary
Most users found the service to be quick and efficient, noting that it greatly simplified the parking process.
Customer Service (8/10)
The majority of customers praised the friendly and helpful staff, although a few mentioned issues with overcharging.
Many reviewers commented on the promptness of the service, with minimal wait times for drop-off and pick-up. However, a few customers experienced delays upon arrival.
Several customers mentioned the clean and well-maintained facilities, although a few noted issues with overcrowding during peak times.
The rates offered by the service were highly appreciated by many customers, with several mentioning that it was a cost-effective option for airport parking.
Customers generally praised the efficient organization of the service, with quick and easy drop-off and pick-up processes.
Overall Experience (9/10)
The majority of customers had a positive experience with the airport parking service, citing convenience, friendly staff, promptness, and cost-effectiveness as the main reasons. However, a few customers mentioned issues with delays and overcharging.
"Everything went just perfect."
Richard F Wauer
"Very organized. Drop off and pick up were quick and easy. I would park here again."
Kathy K Zamora
"This is the first time i have ever used any type of parking garage at O'hare and it was so easy that this will deff be my choice again."
Dorry - Naperville
"When we arrived to the facility, we waited almost 40 minutes before leaving the facility. The employees focused on cars arriving and made all of us wait until there were not too many people. Then they had to have 2 shuttles and did not load us up in the manner in which we arrived, therefore, those that just arrived were getting on shuttles first."
"Great rates, friendly staff, clean facilities, and quick drop-off and pick-up! I will use 1st Choice again."
Meredith R. - Chicago
"This is my first time using any off site parking service and based my decision on two things, price and reviews. As is typical for me, I waited to the last minute to make parking arrangements. Bottom line, I am very much satisfied with 1st Choice. Again, I have nothing to compare it to, but everyone was courteous and efficient at their jobs."
Jeffrey E. - Justice
"Great and friendly customer service. The parking lot is really close to the airport."
"Very courteous and timely. No stress parking."
"My only complaint is that they tried to charge me $10 extra dollars. They were very kind in dealing with the situation and matched the price of the receipt 8 had from my Internet purchase. Otherwise I am very happy with the experience and will park my car with you again:)"
Elizabeth M K.
"Excellent Serive. Prompt and professinoal."
"It was great and easy, would use them again in a heartbeat."
Audrey I - Bettendorf, IA
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