Crowne Plaza O'Hare Parking

Parking Lot Overview

Say “goodbye” to the stress and expense of parking at ORD International Airport with the top-notch, convenient parking service available through the Crowne Plaza Chicago O'Hare Hotel. This airport parking location offers you a safe and secure place to leave your vehicle while traveling from Chicago's most trafficked airport. Their competitively priced self-parking option is located on the hotel property and monitored by security cameras for ultimate peace of mind. Thanks to the welcoming front desk staff at the Crowne Plaza O'Hare Hotel, a dedicated team is there to answer any questions you might have. Your trip starts when you board the free shuttle service that takes you directly to ORD in less than 10 minutes. The shuttle runs every hour from 6 a.m. to 9 p.m., so you can always count on a reliable ride with no hassles. When you return from your trip, you can quickly get back on the road thanks to the hotel's convenient access to the Tri-State Tollway and the Kennedy Expressway. Don't get stuck overpaying for parking at ORD Airport - get friendly customer service combined with an unbeatable price every time!

If traveling from the Kennedy Express Way/I-90/I-190, take the River Road exit and head south. Pass Bryn Mawr Avenue, and the hotel will come up on your right. Enter off River Road, drop any luggage under the canopy at the main entrance of the hotel, and proceed to the parking lot, OR enter through our other second entrance on Balmoral Road and park your car.

Take a ticket from the dispenser, park your car, and return to the canopy at the hotel's entrance for the shuttle. There is no need for you to stop by the front desk and park your car when you first arrive at the hotel. If you park in the hotel's back lot or in the parking garage, cutting through the hotel will give you faster access to the shuttles.

Parking Lot Amenities

  • Free shuttle
  • Open 24 hours
  • Luggage assistance
  • Security cameras
    • Parking Options

      • Self Parking

Customer Reviews Summary

Convenience (7/10)

Some users experienced issues with the shuttle system, including inaccurate pick-up times and rude drivers, which affected the convenience of the service. However, the parking experience itself was satisfactory.

Availability (8/10)

One user had difficulty finding available parking in the garage as most of it was reserved for other businesses. However, parking outside was still an option and the lot was well maintained.

Shuttle Service (7/10)

Some users were dissatisfied with the frequency of the shuttle service, which only came twice an hour. There were also instances of longer waits than desired. However, overall the service was deemed acceptable.

Cleanliness (9/10)

Users generally found the cleanliness of the parking facility, location, and shuttle drivers to be satisfactory. However, there were some minor issues, such as confusion regarding shuttle pick-up location and a scratch on a vehicle.

Security (6/10)

One user reported a lack of visible security measures, such as security cars, kiosks, or representatives. This raised concerns about the safety of vehicles parked in the garage.

Wait Time (7/10)

One user experienced a one-hour wait to be picked up after calling upon return to Chicago. This longer than expected wait time affected the overall experience.

Overall Experience (8/10)

Despite some issues with convenience, availability, shuttle service, and security, the overall experience was still rated highly. Users appreciated the reasonable price and would consider using the service again.


  • "Unexpectedly great! Thank you!!"


  • "Cleanliness, location, drivers, and wait times were all fine. We got a little bit of a run around on the phone regarding where to wait for our shuttle from the airport back to the plaza, however, it wasn't that big of a deal. Only problem we had was that we discovered a decent sized scratch on the driver side window upon returning to our vehicle. This scratch wasn't there before, and appears to have been caused by somebody attempting to jimmy open the door. It's all on the outside of the window and is pretty deep. There were no visible items in the truck at all, other than a book on dieting.. Which we're pretty positive wasn't worthy of attempting a break in. Security needs to be looked at a little harder in this garage. There wasn't a security car, kiosk, or representatives in sight, anywhere. There are a lot of options for parking, and Crowne Plaza is a pretty well known name. We were surprised to find damage to our vehicle with such a reputable name. Especially considering we chose outdoor parking for our previous international trip, and came back to no damage at all."

    Brittany A Carlson - Madison

  • "Main issue was one hour wait to be picked up after calling upon return to Chicago."

    Jacques G - Carmel, indiana

  • "The way you exit the garage to return back to the location where you were dropped off to pick up luggage is the only issue. Overall though definitely worth the price. Will definitely use when traveling next time."

    Jose Napoles

  • "Didn't like the fact that the shuttle only came twice an hour, and we waited a bit longer than I wanted too when we got back for the shuttle but otherwise I guess they're ok."

    Oliver Robinson

  • "Listing said parking was available in the garage. Most of the garage is reserved for other businesses. I ended up having to park outside and came back to my car covered in snow. The shuttle was prompt and nice, the lot was well maintained, and the hotel staff was friendly and helpful. Still not a bad deal, but not exactly as expected."

    Seth H.

  • "Overall an OK experience. The worst aspect was the shuttle system - not only was the time inaccurate for pick up as I ended up waiting on the curb for 45 minutes for the Crowne Plaza shuttle, but the shuttle driver was quite rude to passengers. Otherwise, the parking experience was satisfactory, but next time I may look for more prompt shuttle service."

    EM - IL

  • "Great rate and great parking, will use again!"

    Matthew R Legorreta

More Crowne Plaza O'Hare Parking Reviews

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