Airpark Newark Airport
Parking Lot Overview
Our shuttles run 24/7 and leave for the airport terminals every few minutes; the drive from AirPark to EWR is only about 5 minutes and our drivers will drop you off directly at your terminal. Upon your return to EWR, we ask that you call us after you have retrieved all your luggage. When you call us, we will direct you where to meet us and ask for your ticket number, so by the time you return to our facility your car will be waiting for you at our Ready Zone.
Customer Reviews Summary
Convenience (8/10)
Most users found the service to be quick and efficient, noting that it greatly simplified the parking process.
Security (6/10)
Some users reported good security measures, but one review mentioned a shuttle driver using a cell phone while driving, which raised concerns.
Location (7/10)
Opinions varied on the location, with some finding it convenient, while others felt it was out of the way or confusing to find.
Service (9/10)
Many users praised the friendly and efficient staff, with prompt service and pricing as advertised.
Professionalism (7/10)
Customers generally found the staff to be professional and pleasant, but one review mentioned confusion about where to wait for pickup.
Recommendation (9/10)
Most users highly recommended the service and expressed their intention to use it again in the future.
Efficiency (8/10)
Customers praised the efficient and streamlined process, from booking online to the quick transportation to and from the airport.
Condition (6/10)
One review mentioned poor road conditions near the parking facility, which could potentially damage vehicles.
Overall Experience (8/10)
Based on the positive reviews and high recommendations, the overall experience of the service was rated 8 out of 10.
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