Newark Airport Long Term Parking
Parking Lot Overview
- Great Location
- Free On Demand Valet Service
- 24 Hour Service
- Safe and Secure
- Friendly Staff
- Outdoor Valet
- Outdoor Self
Customer Reviews Summary
Most users found the service to be quick and efficient, noting that it greatly simplified the parking process.
Customers reported that the facility is secure, but some mentioned concerns about the location being on a secluded road.
Shuttle Service (8/10)
Many reviewers praised the quick drop-off and pick-up service, with minimal waiting times for the shuttles.
The employees were consistently described as polite, efficient, and helpful, providing excellent customer service.
Directions and Signage (7/10)
Some customers experienced difficulties finding the facility due to a lack of signage, particularly in unfamiliar areas.
Reviewers appreciated the prompt response to their texts and calls, ensuring smooth coordination and pick-up.
Overall Experience (8.5/10)
The majority of customers had a highly positive experience, praising the convenience, efficiency, and professionalism of the service.
"Affordable and very nice customer service."
"Beyond expectations. Very courteous and efficient staff. Car was ready and waiting for us when we returned. Will definitely park here again."
MSL - Rockland County
"Everything was about perfect. However, I have a couple of minor suggestions: (1) I came by way of the Garden State southward to I-78 east. Your directions for that route were very good, but it was difficult to find the signs to get to Frontage Road (no fault of yours). Although I finally found it, I missed the sign for your lot and wound up continuing on Frontage Road so far that I essentially got lost. Although I finally found your location again, I had lost so much time that boarding for my flight had closed when I got to the gate. I was able to get another flight about two hours later, so this didn't cause any serious inconvenience. Again, none of this was your fault, but a bit more detail in the printed directions to Frontage Road and a more noticeable sign at the turn from Frontage Road would be helpful. (2) When I arrived at the airport on the return flight, I had some difficulty finding where to go to meet the shuttle. I think your representative had given me oral directions for that when I left my car, but I was so intent on trying to get to the United counter on time that I didn't remember the instructions when I returned a week later. So you might consider adding something about that in your printed instructions. All of your people that I talked with were very courteous and efficient, and I would have no hesitation in recommending you to anyone."
Robert F. Ivey - Darien, Connecticut
"As soon as I arrived a shuttle was waiting for me to board. When I returned I had to notify them a second time but times like that are inevitable. The call was promptly acted on and the shuttle picked me up within a couple minutes. Great friendly staff will use the service again."
"Overall this was an outstanding experience. The location was convenient and leaving our car was much better than trying to work out early morning pickups. The only inconvenience came because we were accidentally directed to get on a shuttle for the other Newark airport parking and did not realize the error until we reached the parking lot. We asked the driver if he could simply drop us off at the long-term parking but he said he must bring us back to the airport where we again called for pick up. However, this was not your fault, it was just a misunderstanding. We would definitely use your service again!"
JG - New York
"First time to Newark airport and what great service from your lot to the airport. Will definitely use your lot next time I'm there."
"Everything was fantastic! We would definitely use LTP again."
John J S.
"This place is our go to for parking. Great rates, quick drop off and shuttle leaves immediately. We texted them on our arrival. Bus was waiting for us. Quick stop into the office to check out and we were on our way home. A++"
Patricia - Westwood
"Upset that it took me so long to discover your service. Will definitely use Newark LTP for my next flight."
Thomas E Marks - Hudson Valley, NY
"Long Term Parking made everything quick and easy to go and come back from the airport. The drivers were quick to help with the ton of luggage that we had. Great price also! I would highly recommend them."
Ericka M. D.
"This is the third time I have used Long Term Parking. Their pick-up procedure is lacking. Upon arrival, after clearing customs and retrieving our luggage, we called for their shuttle. The first shuttle came and left quickly before we could leave the terminal. A second shuttle came 10 min later and had no room for us with our luggage. A third shuttle came 10 min after that. Their pick-up procedure is lacking. They know how many people called for the shuttle and then for them not to have room is totally unacceptable. I suggest that they require customers to report how many bags they have in their possession. Also, arriving at the pick up location, beeping the horn a few times, and then leaving when not seeing the customer is also not acceptable. I might try a different facility next time."
Bruce C. - Staten Island
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