Sheraton Music City Reviews

Very convenient and reasonably priced. The driver was helpful and courteous. Will definitely use Sheraton again.

I am deeply grateful to our driver for returning to the airport terminal where he dropped me off after I discovered I had left my backpack on his shuttle. I called the Sheraton front desk and they were able to relay the message to return to him in short order. I only waited maybe 10 minutes after I called and was able to start my vacation with some relief after this dumb mistake on my part.Our return was fine and on a timely basis. However I was very disappointed to have to retrieve my car parked some 300 yards away from the entrance to the hotel. There was no valet as was promised. I had to ask for help at the front desk to get my car out of the gated area. After traveling all the way home from Europe the last thing I needed was to make a hike in the darkness as tired as I was. I do not plan to ever use this parking service again.

I can not think of any way to improve the excellent service we experienced and at a great price. The Sheraton Music City will be our preferred airport parking place in the future.

Shuttle stops running at 12am. My flight was late so I had to pay for a cab.

Very good services. Everything was perfect. No complaints.

We had a great experience overall! Would highly recommend this location. Staff was very friendly and helpful. Parking was easy. The shuttle service was easy and quick. Best of all the price was very reasonable. Parking here felt secure and we did not worry about leaving our vehicle here. We will definitely use this location again.

The location facility and employees are great. The problem is with being picked up at the airport. The recording you receive from the facility about the shuttle pickup does not state that you must call back and speak with the operator to schedule a pickup before 7:00 am. The shuttle doesnt check for pickups after dropping off people at departures until then.

The hotel valetdesk agent had us unload everything and give her our key then when she realized we prepaid for self park she handed us our key back and said oh you only paid for self park so you need to drive to the back of the building and walk back here afterwards to catch the shuttle. Then tells us that she doesnt know why people will pay hundreds a night for hotels and then pay for cheap parking in a lot thats had 2 recent breakins. It didnt make us feel very safe. The shuttle service was great timely and the drivers were pleasant otherwise.

I will always use the parking service at Sheraton Music City!