Hilton LAX Parking

"great deal and great service. no surprises."

12/01/2018
Jehan J. - Irvine, CA

"Amazing! Had a tire going flat when dropping off and they totally accomadated us. Took care of flat when back from Vacay.. They left car accessible... Did not wait longer than 5 minutes for pick up or drop off. Got help with bags. I will always park here from now on. To top off it is a safe and secure location with beautiful lobby!"

12/29/2018
Patricia Marie Lopez

"They changed shuttle waiting spot for two times during my wait. Another customer just gave up shuttle and took a taxi instead. The hotel stuff had no idea what they were doing. In the end, I waited for 36 mins and finally got on a shuttle. Everything else was good."

12/26/2018
PO HAN HUANG

"While the Hilton hotel and garage is very clean, well lit and safe, the Shuttle Operator they contract with is extremely unpredictable. Yesterday, returning at LAX I waited 35 minutes for the shuttle bus. I'm canceling all my future reservations today. The Airport Center shuttle came by 5 times while I was waiting for the Hilton LAX bus."

12/20/2018
Ed Wilson

"Parking at the Hilton has some benefits vs. a parking only facility. However, the wait time for the shuttle is very long (45 minutes last night). We watched the Marriott, Hyatt, Courtyard and Residence Inn shuttles pass 3-4 times each before the Hilton shuttle arrived. So, it is not a traffic issue. For this reason, I will probably switch to another facility."

12/16/2018
Mark

"We waited about 45 minutes for a shuttle that had standing room only. I had valet parked, and I texted my claim ticket number at 21:31, didn't have my car until 22:45. Unacceptable."

11/16/2018
David A - Apple Valley, CA

"The wait time at the airport pick-up point seems to get longer and longer."

11/16/2018
CDF - Camarillo

"One of the worst experiences ever. Shuttle was over an hour late arriving at terminal. They finally sent a separate bus just to pick up the 14 people who were waiting at our terminal. Will look elsewhere in the future for parking."

11/16/2018
Richard E.

"The shuttle didn't show up for an hour and I had to take a cab to the hotel."

11/14/2018
Austen Armus - Long Beach, CA

"We had to wait way over an hour with multiple phone calls to hotel giving us the run around about how they would be there to pick us up 5-7 min or how the shuttles were getting full at other terminals and that's the reason for the delay… When in fact not once did we see a Hilton shuttle come by. We ended up having to pay for a taxi. Never again will I use Hilton for parking… I don't care how nice or clean their garage is. You would expect more from the name Hilon. So disappointing."

09/20/2018
Jennifer V.

"We have used this service several times. Always satisfactory."

09/01/2018
Kenneth D Kassinger