U-Save Parking

Shuttle Service (7/10)

The shuttle service is infrequent, running only twice an hour. Some users found it inconvenient, while others appreciated its timely departures and helpful drivers when available.

Pick-Up Coordination (4/10)

Many customers reported poor coordination for pick-ups, with long walking distances and lack of adherence to the promised pick-up points.

Parking Space Availability (8/10)

Users noted that there were plenty of well-marked parking spaces available, making it easy to find a spot quickly.

Customer Service (5/10)

Customers frequently encountered unresponsive attendants and poor customer service, leading to frustration and delays.

Location Convenience (9/10)

The parking service is within walking distance of a light rail station that leads directly to the terminal, making it very convenient for many users.

Exit Gate Functionality (6/10)

There were occasional issues with the exit gate, which caused delays for some customers.

Driving Directions (7/10)

Most users found the driving directions clear and easy to follow, although a few encountered minor navigation issues.

Overall Experience (8/10)

The overall experience was generally positive, with users appreciating the convenience and availability of parking spaces, despite some issues with shuttle frequency and customer service.