"The shuttle time was ok, but we waited almost an hour to get the car and after a overnite flight it was very frustrating, the guy at the counter was very rude, I will never park my car here again."
Noel Rodas - Miami
"When I arrived, the place was only with 1 expectant customer, no employees the staff was out, then they called me that they had given me the wrong ticket, then upon returning from vacation had to wait 30 mins for pickup, then back at location there was a customer being VERY rudely treated cause she was asking how long would she have to wait, she had been waiting for a while, the attendee ripped up her papers and told her to go find business somewhere else, the attendant was, unprofessional, rude, nasty and would not even look up when walking, needless to say I waited an hour to get my car, it was buried with 9 cars in front of mine, and employees were walking by right in front of me, overwhelmed with other things they had to do. Definetely not a good experience, will not ever go back or recommend."
"Returning back to Miami, we called location for 30 minutes with no answer.. we took an uber back to location... when we got there attendant was sitting down in the corner and the phone was constantly ringing..."
Siobhan A Freeman
"Pick up coordination was terrible. They made me walk for 20-30 mins within the airport to reach to a rental car pickup spot instead of picking up from arrivals as written on the parking receipt. And their only explanation to it was sorry."
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