June Hotel Parking Reviews
LAX > LAX Parking Reviews > June Hotel Parking ReviewsOverall a favorable experience. Check in and drop off was easy. Wait time at baggage return pickup was longer though.
Traveling back on a Friday evening to LAX was very crowded and the number of people waiting for the Custom Hotel van exceeded the seating capacities. Probably running a third shuttle that evening would of been advisable. Car was up front and ready when we did finally arrive which was most welcome.
Traveling back on a Friday evening to LAX was very crowded and the number of people waiting for the Custom Hotel van exceeded the seating capacities. Probably running a third shuttle that evening would of been advisable. Car was up front and ready when we did finally arrive which was most welcome.
06/14/2023CZ - Santa Maria, CA
Unfortunately this parking experience falls very short of my expectations. While the location was perfect, the rate was spot on, the staff and parking attendant at the location was wonderful, the issue is with the Shuttle.
Number one, I was told the shuttle van would pick every 30 minutes. This did not happen. They said it would be 45-60 minutes before the shuttle would arrive. I took a Taxi. Then, when I arrive after my 16 hour International flight, I called the numbers I was provided and they numbers did not work or were transferred voicemail... I must have called at leas 10 times. I gave up and took a Taxi. My taxi charges amounted to $30 dollars, which isn't astronomical, but that's not the point. The shuttle service failed me. No once......but twice.....
Number one, I was told the shuttle van would pick every 30 minutes. This did not happen. They said it would be 45-60 minutes before the shuttle would arrive. I took a Taxi. Then, when I arrive after my 16 hour International flight, I called the numbers I was provided and they numbers did not work or were transferred voicemail... I must have called at leas 10 times. I gave up and took a Taxi. My taxi charges amounted to $30 dollars, which isn't astronomical, but that's not the point. The shuttle service failed me. No once......but twice.....
04/18/2023Kele R Leistritz - Orange County
Great service! Friendly staff!
02/19/2023Maria E. N. - Ontario, California
Personnel was friendly, but very busy. This probably was why they were slow.
02/16/2023Errold32
I would use it again. A little bit longer of a wait time upon arriving to LAX, but you can't control everything.
02/16/2023Lauren Young
Waited for shuttle for over 40 min. I called 3 times to make sure we were in the right spot to be picked up.
02/16/2023William Cox - Oceanside, CA
Parked here for 10 days was kind of worried to leave the car for so long but it was totally fine their valet is open 24 hours with security onsite. Will park here again on long trips!
02/15/2023Star G. - Los Angeles
Original heard great things about your service departures and pick up's every 10 minutes but no 45 minute wait each way.
Heard about the luxury van, but no old and creaky.
Very disappointing.
Heard about the luxury van, but no old and creaky.
Very disappointing.
02/12/2023Sandra Dibble
Wonderful service. Great location.
02/10/2023
Driver TO the airport was courteous. Driver on the pick-up was not. Wait time for pickup was an entire HOUR after my flight had landed. I had no baggage to claim, so I was out of the airport within minutes. I had to call Custom 3 times. Unacceptable. Will not user again nor recommend this parking lot to anyone.
02/08/2023JV - OC