Westin Los Angeles Airport Reviews

Valets were very helpful and friendly

Overall a very good experience. When I parked at the hotel, the shuttle was just ready to leave. Coming back from my trip, I had to wait about 10 minutes for a shuttle, which is pretty much as good as it gets. I will probably use Westin LAX again.

The only place we use for long term parking.

The price is great and it is easy to drop off and pick up our car!

Spent the night at the Westin as it is adjacent to their long-term parking. Hotel staff told me I would not need to relocate my vehicle to the long term lot after checking out after my stay. Did not wait long for shuttle to the airport in the morning or when I returned from my travels. Super convenient and very professional. I will definitely use this facility in the future when flying out of LAX.

Wait time was 40 min on the way back to Westin from LAX. It was after 10 pm so it seemed like forever.

First arrival to drop car off was great! Staff very friendly and helpful. In return, waiting for shuttle at the airport was miserable. Six of us waiting and watching for shuttle. When I called I was told I had just missed one and another would be by in 15 minutes. Half hour later still no shuttle. Called again they said they would send one. Finally, shuttle appeared, driver was not friendly, appeared irritated. Granted traffic was miserable at the airport but isn't it always?

The best rate I could find and a short shuttle ride to airport.

The waiting for shuttle must improve. It was long both ways - taking us to airport and returning to the hotel. The shuttle for other companies came 2 - 3 times before our shuttle appeared once. That's not acceptable.

It was easy ina and out. Everyone was friendly. I would Definitely use it again.