Westin Los Angeles Airport Reviews

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4.5 57 reviews for Westin Los Angeles Airport
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01/05/2024

Reservation online was very easy and quick. Westin location relatively close to airport and staff\'s very helpful. Would recommend cheapairportparking and the Westin lot.

— R A Brownlee, Vancouver BC, Canada
01/05/2024

Whether it was coincidence or not, we waited no more than 2 minutes for the shuttle in either going into or out of LAX during the busy holiday season.

LAX is just a mess in itself, so you have to consider that as well. The drivers were both very nice and friendly, and eager to help with the six pieces of luggage our family had. The Westin is a nice hotel and I feel very comfortable leaving my vehicle there for the two weeks we were gone. The rates are very competitve as well.

— Nate, SoCal
01/05/2024

I always park at Westin for convenience and fast service. Whenever I text, by the time my shuttle arrives, my car is already waiting for me, normally. However for some reason, this last parking I texted, I arrived, no car in sight. The valet has to get the car when I asked and it took a while. Then the manager overcharged me $10.00 on my balance. Good thing I checked the receipt and compared it to the voucher I have. I don't normally do that. Thanks to learn that to put it back on my card, it will take them 5 days! Or just apply the $10.00 on my next valet parking. I have to wait way longer because they can't give me an original copy of my signed receipt from their machine, then finally gave me the original and they keep the copy. It's so annoying to go thru this wait since I am already late to work due to the inconvenience. Westin personnel has to put me thru and the wait time, not considering that I have waited for my car from the start and they messed up and still have to wait for them to decide. Really not a good experience with them this time.

— Augie Lopez
01/05/2024

Shuttle drivers do not stop at shuttle stop. 3 drivers passed me last night, I was waiting for 30 minutes to get shuttle to the hotel.

— Chrishae Hamilton
12/19/2024

The shuttle could run more frequently!

— Santa Barbara
12/16/2024

Very convenient airport parking. Staff was all friendly. Will park here again when needed.

12/16/2024

The Westin parking is our go to destination for our car when we leave out of LAX. It is so convenient to the 405 freeway and we always feel like our car will be safe.

— Patricia A Fair, CA
06/23/2024

I know there is road construction going on around LAX, but being dropped off on lower level when flying out after waiting at hotel for 30 minutes was not great way to start... waiting nearly 50 minutes to get picked up after arriving back at LAX was worse... another passenger on shuttle said he normally takes the Thrify Car Rental shuttle since it is right across from the hotel and more reliable than the Westin shuttle... my car keys were DE-PROGRAMMED by the valet attendant. This is NOT something that can be accidentally done, you have to know how to do this and someone did. My remote access does not work and I now have to go to the dealer to get re-set. THANKS! Price was great, location was great, personnel (to my face) were nice, BUT... wait times, shuttle experience, and screwing with my vehicle not acceptable!

— Paul, L.A.
02/25/2024

We recently parked our Range Rover at the Westin hotel while we were away on a business trip. I felt very comfortable knowing my car was safe and we were safe and so close buy. I highly recommend Westin LAX.

— Eva M DeLeon
02/01/2024

This is now my favorite place to park when flying out of LAX. I always do the covered valet parking option. Text them once I arrive with my parking ticket # and my car is awaiting me once I arrive at the hotel.

— Dave R, CA
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