Westin Los Angeles Airport Reviews

Facility was excellent. The shuttle service was on time and also provided good service. I would definitely recommend Westin LAX to others.

This is my second time using the Westin facility. It has worked well both times. No complaints!

Have parked here several times over the years, and it\'s generally been good. Wait times for the shuttle can vary a bit, but it\'s been reasonable, even during late night and/or holiday weekends. (This most recent time, the shuttle showed up at the pickup spot just as I was getting ready to call them, so it was like \"instantaneous\"! Can\'t say that it\'s like that every time!)\r\n\r\nI have an almost-completed \"frequent parker\" card at another facility at LAX, but they\'re service has been more spotty, so it may be a while before I get that final punch hole for my free parking over there, which is a good endorsement for \"105 Parking\", now also doing business as \"South Bay Airport Parking\".\r\n\r\nIt remains to be seen how things will sort out after the next LAX improvement comes on line, the people-mover train system, which is starting soon.

Took 20 minutes to get a shuttle back. The Hilton had three buses round, Marriott had three buses, Econolodge even had two buses. Then the most beat up bus ever finally showed up. The driver was very sweet however.

Westin's shuttle frequency was bad. I saw Hilton's shuttles 2-3 times while I was waiting for mine. Maybe I will choose Hilton next time.

Convenient. Safe. Fast.

Shuttle took 40 minutes. I called twice to ask its estimated arrival. When it arrived, the lady shuttle driver was clearly stressed. She did not stop at all the hotel shuttle stops and instead honked her horn as if the passengers can see her. I understand traffic is bad around LAX, but the shuttle company should field more shuttles during peak times. I saw competitors drove by multiple times during the time I was waiting.

I have parked here many, many times. Always a great experience. This time was a fail. Upon returning to LAX, they never responded to my text stating that I was back. The shuttle driver was a maniac. Returning to the Westin, my car was not ready. The valet handed me a ticket and told me to retrieve my car. I valeted it!! Finally, they sent someone to go get my car. The final straw was someone stole my hands free cell phone mount. I'm shocked and really disappointed, as this was our favorite spot to park at LAX. We will never be back.

Took over an hour for the shuttle to pick us up from the airport!

I've been lucky in that I've always had a good experience parking at the Westin. Fast shuttle service. Easy in and out of the parking structure. The staff are professional and friendly.