Renaissance LAX Parking
Parking Lot Overview
The Renaissance Hotel LAX offers secure and convenient parking options perfect for travelers. You can choose between self-parking and valet parking in our covered parking garage. Customers who park here often make this their go-to spot when flying out of LAX, enjoying the safety and security offered by the facility. The Renaissance Hotel feels more like a resort than an airport hotel, providing a luxurious start to your journey. Located less than two miles from the LAX terminals, the hotel provides a complimentary and courteous shuttle service to and from the airport. The shuttle runs every 15-20 minutes, 24 hours a day, 7 days a week, with pickups at the main entrance in our hotel lobby and drop-offs on the upper departure level of LAX, near every terminal. The parking garage entrance is along 98th Street (left side of the hotel). Press the button, retrieve your ticket, and proceed to levels 2-4 for self-parking. (Parking in designated valet areas is not permitted and will be subject to additional fees.) Take the garage elevator to level 1 and proceed to the main entrance for airport shuttle pickup. Our shuttles are white with Marriott and Renaissance logos, and pickup and drop off guests on the upper departure level of LAX, near the red signs labeled “Hotel Shuttles”.
Please hold on to the entrance ticket you receive when entering the garage. It will be used to exit the garage upon departure.
Parking Lot Amenities
- Electric vehicle charging
- Complimentary shuttle service
- Valet luggage assistance
- Covered parking
Note: Quoted rates only apply to airport travelers. Daily visitors and hotel guests will be responsible for posted hotel parking rates - no exceptions.
Parking Options
- Indoor Self
- Indoor Valet
- Outdoor Valet
Customer Reviews Summary
Shuttle Service (7/10)
The shuttle service was a major point of contention for many customers, with frequent complaints about long wait times. However, some reviewers did note that the shuttle was quick and convenient on occasion.
Staff Friendliness (9/10)
The staff received high marks for their friendliness and professionalism. Many customers appreciated the courteous and helpful service provided by the valet and shuttle drivers.
Security (8/10)
Customers felt that the parking lot was secure and well-lit, providing peace of mind when leaving their cars. Some appreciated the safety measures in place for both the parking area and the hotel lobby.
Convenience (8.5/10)
Most users found the service to be quick and efficient, noting that it greatly simplified the parking process. The proximity to the airport was also frequently mentioned as a significant advantage.
Pricing (7.5/10)
Reviewers generally found the pricing to be reasonable, especially for the convenience and service level provided. However, a few felt that the rates were on the higher side for long-term parking.
Location (8/10)
The location was frequently praised for its proximity to LAX, making it a convenient option for travelers. Customers found it easy to access from major roads and appreciated the short distance to the airport.
Communication (6.5/10)
Communication was an area where several reviewers felt improvements could be made. Issues included difficulty contacting valet services and unclear instructions for payment and exiting the lot.
Overall Experience (9/10)
Despite some issues, the overall experience was rated highly by most customers. The combination of friendly staff, secure and convenient location, and reasonable pricing contributed to an overall positive impression.
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