Joe's Airport Parking Reviews

Good location, but that's about it. Horrible customer service. One hr wait for shuttle. Rude driver. Definitely will not be using this lot again.

My favorite place to park when leaving from LAX. We are repeat customers.

Great going. Coming back there were no clear instructions on where to catch shuttle. It's by baggage claim outside under a red sign that says HOTELS. You'll see the sign when you cross the road and look back!

I was an hour later than reserved due to a flight delay, they charged me a full extra day rate. My other parking experiences at other lots don't result in a full day charge by missing my reservation time by a short amount. They actually said I had to be out by 3:46 pm to not incur an extra day charge, pretty bad to hold to the minute when air travel is concerned. Kind of a rip off.

This was a very simple and safe experience and we will certainly use this service and location the next time we travel.

Staff needs more training on how to treat their customers.

Waited over 40 minutes for a shuttle. Watched 4 buses drive by and had to call 3x for a puckup. Completely unacceptable. I had a reservation and when I arrived to the lot it was full. I will not park here again!!!

For my trip to Canada, Joe's Airport Parking at LAX was the simplest part, in both directions. Wait time for shuttles was about 10 minutes to and from the airport. Scanning the barcode to get out of the lot was a bit tedious, but otherwise the check-in and check-out procedures were quick and easy. I've already booked my reservation at Joe's for my next flight from LAX, next month. Like anything related to air travel, giving yourself a chunk of extra time helps take the stress out, even if it turns out you don't need the extra time.

Waited an hour for the shuttle, called twice to the office. It wasn't until the third call that I was told to goto the lower level and stand under the hotel parking and not next to the parking shuttle sign on the upper level. Tried to get out of lot, receipt would not let me out. Valet had to open the gate for me.

Great service. I will use Joe\'s parking again!