Four Points Parking
Parking Lot Overview
- Self Parking
- Outdoor Valet
Customer Reviews Summary
Most users found the service to be quick and efficient, noting that it greatly simplified the parking process.
Shuttle Service (7/10)
Some users experienced delays in shuttle arrival, leading to longer wait times. However, others found the shuttle service to be satisfactory.
Front Desk Service (6/10)
There were instances where users had to wait at the front desk for their exit pass, even though they had already prepaid. This caused inconvenience for some customers.
Parking Space (8/10)
Customers generally found it easy to find a parking space, which added to the overall convenience of the service.
Shuttle Timeliness (7/10)
Some users experienced longer wait times for the shuttle, while others didn't face any issues. Overall, the timeliness of the shuttle service was average.
Overall Experience (8/10)
Customers had a generally positive experience with the service, with some minor inconveniences mentioned. The affordable pricing and complimentary shuttle service were appreciated.
"Everything went well. I appreciate your services."
Sumiyo G. - Sumiyo G.
"Shuttle took an hour to arrive to LAX and that was only after I called twice to see what was going on. Woman on the phone claimed traffic, so I looked up the route on Waze and saw that there was none. By some miracle a shuttle just happened to show up 10 minutes after I called- the same amount of time Waze showed. Will not be using this location again- sticking to the Hilton, Hyatt, Marriot or basically anywhere else since their shuttles all went by me about 8 times each before I saw a single Four Points shuttle!"
T - Los Angeles
"Location is good. Shuttle took a while to arrive. Arrived later at night and had to wait for a while at the front desk to get pass to exit parking (had already prepaid). On the other hand, it was easy to find a parking space. Listing doesn't note that all parking is outdoors."
"No instructions on how to proceed. You need to park in the regular hotel self-park. When you pick up your car, show the front desk your prepaid receipt and they will give you an exit card so you don't need to pay to exit. In addition the Pick up took a while.... Waited 40 min on a Saturday morning (11am). Otherwise everything went smoothly."
"Knowing we used to pay $40 a night parking in LAX airport, glad to know I can park somewhere else for cheap , plus having a shuttle take us to our terminal and return us to our car complimentary..saving us a lot of money"
A - Inland empire
"It took a long time for the shuttle to pick us up at LAX, but other than that, great location!"
Jason - Fontana
"Good overall experience, both going to the airport and coming back from it."
Michael K Malone
"This time everything was great. Last time I got denied entry they said the lot was full and I had a reservation not nice had 5 people in my car with luggage very unprofessional. It was 2 years ago."
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