Parking Lot Overview
PrimePark LAX is both a safe and affordable solution for off-site airport parking. Travelers who book here receive a great parking value without skimping on quality and security. This covered parking location has one of the most competitive rates in the Los Angeles International Airport area. The parking facility has several security measures in place including a 24-hour lot attendant, camera surveillance, and a security guard on duty 24-hours. Proximity to r LAX Airport is not a concern as this location is only a10-minute ride to the terminals. They offer a complimentary, on-demand shuttle service from 5:30 AM to 11:30 PM, 7 days a week.
Parking Lot Amenities
- Covered parking
- Parking garage open 24 hours
- Complimentary shuttle service
- 24-hour security guard
- Camera surveillance
Covid Safety Measures
Hand sanitation stations, PPE Compliant: Staff uses masks and gloves
- Indoor Self
Customer Reviews Summary
Most users found the service to be quick and efficient, noting that it greatly simplified the parking process.
Quality of Service (10/10)
Customers praised the service for being the best parking experience they have had in years, making flying out of LAX enjoyable.
Shuttle Service (5/10)
Some users experienced long wait times for the shuttle, up to 45 minutes, and were disappointed with the lack of assistance from the driver.
Night Service (7/10)
The shuttle service ends at 23 hrs, which inconvenienced some customers, although they found alternative transportation options such as Uber to be fast and easy.
Overall, customers highly recommend the parking service and express the desire for extended pick up hours for the shuttle.
Value for Money (9/10)
Users mentioned that the service offers excellent value for money, providing a positive experience at a reasonable price.
Customer Support (8/10)
Customers were generally satisfied with the customer support provided, finding them helpful and responsive.
Overall Experience (7.5/10)
While there were some issues with shuttle service and pick up hours, the convenience, quality of service, and value for money aspects were highly regarded by customers.
"My new favorite spot, process was easy, will definitely park here again."
"Everything was great, except the shuttle at night, service back to the parking ends at 23 hrs, but we got back in Uber fast, it’s easy to get the bus that takes you to the taxi, Uber pick up place, the rest is excellent, recommendation is if you could extend pick up hours, I will use this parking again!!!"
GUILLERMO CASTILLO - Mexicali
"The wait time for shuttle was over 45 minutes. I called 5 times. \r\n\r\nThe van smelt like fresh smoking. The driver did not assist with bags, he just sat in the drivers seat. \r\n\r\nPoor shuttle service."
"First time Prime park user. Best parking experience in ten years! It almost makes flying out of LAX fun... Well, almost."
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