Parking Lot Overview
We offer complimentary shuttle service to and from airport (15 minute intervals), 24 hours of operation, Starbucks, free wifi in hotel lobby, text for your car service.
Checking in and out is is Fast, Easy and Convenient.
- Outdoor Valet
Customer Reviews Summary
Most users found the service to be quick and efficient, noting that it greatly simplified the parking process.
Customers felt safe using the service and had no issues with security.
The staff was described as friendly, professional, and courteous by most customers.
Shuttle Service (6/10)
Some customers experienced longer wait times for the shuttle, while others found it to be quick and efficient.
Reservation Process (8/10)
Customers found the online reservation process to be efficient and had positive encounters with staff during the process.
Payment Convenience (9/10)
Customers appreciated the ability to set up and pay for parking online ahead of time.
The service was praised for its convenient location near the airport.
Overall Experience (8/10)
Customers generally had a positive experience using the airport parking service with only a few minor issues.
"The people were courtious and professional."
Brian K. E.
"Great place, great location, actually walked to airport from there. Staff was very pleasant. Wait time for shuttle is too long, so we walked. Will use this place again."
"Can't beat a hotel valet right by the airport with constant shuttles and a friendly staff! They were so kind about helping me with my situation (needed my brother to pick up my car) and their service was great. Truly 5 stars."
Az M. - Encino, CA
"Much better than garage parking, especially when arriving at night."
Diana A. - Rancho cucamonga
"Quick, but not the cheapest. Waited 10 minutes for them to get my car. Not too bad."
"Convenient if you stay at Sheraton Gateway the night before your flight."
Lucy - Los Angeles
"The reservation process online was very efficient and the staff I encountered were very friendly, polite, and attentive. I would definitely use the service again and also refer it to others, as it was referred to me for the same reasons."
"Quick and easy. The hotel is super close to LAX so the shuttle is fast. I was able to extend my parking due to flight delays. Will use Sheraton parking again."
"Return flight . Shuttle was full, passed by me twice. Waited over 50 minutes."
T. R. Papson
"My parking experience was great-covenient, simple and stress free. Will definitely be back!"
"Love this. I can set this up online and pay for it ahead of time. It is great and I will be using it in the future."
John J Martin Jr
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