Renaissance LAX Parking Reviews

All Ok... the shuttle wait times were a little long.

I would park my car here again, this lot is very safe. I like the fact that when I walked out of the elevator I was in the hotel lobby, the staff was very courteous, the location is very close to the airport.

The Renaissance is the best! Not only are the drivers playing the best music, the valets are perfect gentlemen - they all seem to like what they do! I feel safe there at all hours of the day and night and couldnt be happier! This is my go-to place to parking for LAX.

The only negative was the wait time for a pickup at the airport. I saw many other shuttles from other hotels a number of times before this shuttle came by. It would also be good if I could text my ticket number so that my car would be ready when I returned to the hotel.

Valet was nice and quick. Quick pick up at the airport as well.

All great, but wait was too long with stop along the way. From landing to my car 45 min. Way too long. Took me less time to get home from Renaissance.

Location is great. Staff was friendly. But wait time for shuttle was TERRIBLE!!! It was not a problem from the hotel to LAX but on the way back. I waited for 45 mins but still no shuttle came. After all I took the Budget Rental's shuttle and walked to the hotel. I might not use it again.

One star because of wait time for the shuttle. I have used this facility at least 14 times since 2010. This is the first time I had to wait 51 minutes for shuttle pick up from the Bradley Terminal. Incident date: Sunday, 11 Dec. Was out in the red wait zone by 9:09 PM. I called hotel 2x (9:30 PM and 9:47 PM). Both times I was told that the shuttle would be arriving shortly. Pick up time finally at 10 PM. Renaissance driver explained that after 9 PM he does the sweep pick up for Four Seasons and Marriott.

While waiting (after 9:12 PM) - the Marriott shuttle made 3 rounds around Bradley - and EMPTY. The Four Season shuttle made 2 rounds - had some passengers.

Question (which I asked the Renaissance driver): Why doesn't Marriott and Four Season shuttle also do sweep pick up for Renaissance? Why ONLY Renaissance sweep pick up BUT not the other way around?

Renaissance driver was polite, helpful and apologetic. Still there has to be a better system rather than wait 51 minutes for pick up (esp since the website says: shuttle times every 15 minutes). Also: Marriott and Four Seasons should sweep pick up for Renaissance after 9 PM.

The location and price were great. The only problem was in exiting the lot. The valet attendant told me to hit the assistance button and he would let me out. I pressed the button and nothing happened for several minutes. The attendant finally came running over to open the gate. It seemed like something went wrong, but what?

I was impressed. I came out from baggage and the shuttle was there. I paid at the valet and left. Seamless. A nice hotel, close to the airport with safe indoor parking. I will return!