Renaissance LAX Parking Reviews
LAX > LAX Parking Reviews > Renaissance LAX Parking ReviewsThis has been my 10th time parking my car here! It's the best!
Can only say positives with this location. Have used them for years after the Westin manager of valet became a complete jerk. Dropped my passport one night while leaving from parking garage and employee found it and sent me an email it would be with security next visit. They also allow you to use the Sixt shuttle so the wait for the LAX/Hotel wait isn't so long. Great place, reasonable rates.
Very close the the airport. Excellent - staff very help full, has three added benefits over most lots: \r\n\r\n1) there is a rental car agency at hotel, so Double Shuttles, you can use either - every 10-15 min.\r\n\r\n2) This is a nice Hotel, there are numerous facilities (large clean bathrooms back in the rental car area), bar and cafe etc. in the lobby first floor area if you need to clean up or chill before or after your flight.\r\n\r\n3) It is covered self parking, no valet/lot attendant rush, you choose your spot and this gives you plenty of time to prepare, unload and load your luggage. Lot is easily accessed from the north, south or east.
Forgot which shuttle color to use. Paid for other shuttle. Your shuttle was ahead of us. Kevin the valet captain was very helpful on arrival and retrieval of my car. We plan to stay at the hotel next trip.
Friendly people, secure location, and super close to LAX. Shuttle was quick and I couldn't be happier with the service. It made getting to an early international flight stress-free, and gave peace of mind to leaving our car behind. Some of the parking spots are a bit small, but I would definitely recommend them to anyone.
Overall good experience. Would be nice if they have more frequent shuttles for pick up at the airport arrival. That was the only bad experience.
Waited 35 minutes for shuttle pick up at the terminal and I texted my vehicle claim number 30 min before getting to lot and my car was not even retrieved.
This was the best parking experience I had parking at LAX.
Waited 35 minutes for shuttle from airport. After texting for car, car was not there. Claimed that system was not working. Same excuse the last 3 times. Then, waited another 15 minutes for car. Total time from airport to car was 1 hour and 5 minutes.
Shuttle wait time was longer than I expected.